ShopDeals FAQ: clear answers.
The ShopDeals FAQ covers the membership, online and local deals, saving and alerts, and your data. Still stuck? Every email we send has a reply button that reaches a person.
Membership
What do I get for $9 a month?
Member prices on every deal on ShopDeals: online brands that ship to you, and local cafés, studios and shops in every city we cover. One plan, everything included.
Is there a free plan?
There’s one plan. Browsing, saving deals and following brands are open to everyone without an account, so you can see exactly what you’d get before you join.
Do I pay in CAD or USD?
Whichever country you live in. It’s $9 either way. We never convert prices.
Can I cancel anytime?
Yes. Cancel from your account in two clicks, with no call or chat. You keep member prices until the end of the month you paid for, and your saved list stays.
Is it available yet?
Not yet. These are sample offers and a proposed price. Join the founding list and you’ll be first in when memberships open. No payment today.
Online deals
How do I redeem an online deal?
Each online deal uses either a member code you enter at checkout or a member link that puts the price in your cart. The deal page tells you which before you shop.
Where do online deals ship?
Every deal says whether it ships in Canada, the US or both. Use the “Online deals ship to” filter on the deals page to see only what reaches you.
What currency will I pay in?
The brand’s own currency, shown on the deal. We never convert, so the price you see is the price you’re charged.
What about returns?
Returns follow the brand’s policy, which is listed in each deal’s fine print.
Local deals
How do I redeem in person?
Open your member pass on your phone and show it when you order or pay. The member price comes off at the till. Studios and treatment rooms take a booking through your member link instead.
Which cities do you cover?
Toronto, Vancouver, Montréal, New York, Los Angeles and Chicago at launch. Founding members help decide where we open next.
Does it work when I travel?
Yes. Switch the city in the top bar and the local deals there are yours too. No extra plan.
How far away are the places?
Each local deal shows its neighbourhood and distance from the city centre. Sort by Nearest on the deals page, or use the map view.
Saving and alerts
Do I need an account to save deals?
No. Saved deals, followed brands and followed searches are kept on this device. When you join, they come with you to every device.
What does following a brand do?
We tell you when that brand adds a deal online or near you. You can turn it off from your saved list.
What is a followed search?
On the deals page, set the filters you care about, like “Things to do in Toronto under $50”, and tap Follow this search. We tell you when something new matches.
How often will you email me?
Only when something you follow changes, plus a short weekly note if you want one. Every email has a one-click unsubscribe.
Your data
Do you sell my data?
No. We use your city, interests and follows only to choose what to show you. We don’t sell or rent personal data.
Can I delete my account?
Yes, from your account page, along with your saved list and history.
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